Let the company with over 25 years of tower and site ownership, management, construction, and maintenance solve YOUR special problems.
About Remote monitoring services, Inc:
The primary objective of Remote Monitoring Services, Inc. is to assist the owner of a communications tower that requires lighting to fulfill the mandatory requirements that are set forth in Federal Communications Commission regulations 47CFR Part 17.47(a), 47 CFR Part 17.48, and 47 CFR Part 17,49:
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Lighting requirements stated on the Aeronautical Study's **DETERMINATION OF NO HAZARD TO NAVIGATION** and defined in FAA Advisory Circular 70/7460-1K Change 1 will be monitored by the RMS panel.
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Any failure of those lights will be reported to the responsible party designated by the tower owner.
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Failure of lighting that is a hazard to air navigation must be reported to the FAA within the 30-minute time frame.
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Raw data regarding each report received by the Central Station is archived for 12 months.
For those tower owners who do not require lighting, and those who own and manage remote sites, RMS can provide a First Alert when something goes wrong. Our simple, yet powerful, system can give you time to select a proper course of action to prevent the calls from those irate tenants whose equipment is not working from being made.
Tower Light Monitoring
A Commercial Power Failure extinguishes the tower lights in addition to removing power from the tenant's equipment and the Remote Monitoring Services Control Panel. The standby battery, however, provides power to the control panel for at least 48 hours to continue to report conditions at the site to the two Central Stations. Restoration of commercial power is reported and recharges the standby battery.
Strobe Conditions --- day, night, red, white, failures, and restorations --- are reported to the Central Stations as they occur.
Beacon Status --- on / off, flashing / steady --- are reported as they occur.
Marker Status --- failures and restorations --- are reported as they occur.
The reports received by the two Central Stations are routed to the RMS computer program where the reports are prioritized according to the severity of the incident. They are then displayed on the computer screens and activate an audible alarm.
Priority 1 incidents require NOTAMs within 30 minutes of occurrence and generate an immediate notification to the responsible party.
FAA / FCC Requirements
When the audible alarm generated by the RMS computer program sounds, the action begins.
The historical data in the Remote Monitoring Services database is examined in an effort to determine the circumstances surrounding the reported incident. The weather in the area of the tower is checked. Other tower sites in the vicinity are checked for report activity. The phone number for the appropriate FAA Flight Service Station is readied.
Just prior to expiration of the 30-minute notification period, the real-time incident report screen is checked again. If the incident has not cleared, the dial button is pressed.
The nature and exact location of the hazard to air navigation to the nearest airport is reported to the Automated Flight Service Station (AFSS). The NOTAM (Notice to Airmen) tracking number issued as a result of that report is sent to the tower owner to initiate the 15-day repair cycle.
RMS personnel review each NOTAM periodically and cancel or extend the NOTAM with the AFSS as necessary.
RMS strives to assist in fulfilling the tower owner's responsibilities in complying with FAA and FCC regulations.
We can also do FCC license and antenna structure database research at the tower owner's request.
standard Features
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We feature fully redundant telephone services to enhance the reliability of incident reporting. All activities are logged at two centers in two different cities.
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Each abnormal status change results in a responsible party notification.
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Failure of the site to send a scheduled report creates an incident.
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Standby batteries are exercised. A weak battery generates an incident.
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Incidents are tracked until resolved. Responsible parties are kept informed of the status of the incident.
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Raw data from the activity reporting is archived for 12 months.
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We track the Ownership of our tower sites and report any irregularities
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Access all your tower site(s) information via our secure web application.
Added Features
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Auxiliary Power - In addition to the monitoring of the status of the diesel generator, wind turbines and solar panels can be monitored for operation.
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Fuel Level - The fuel left in the diesel generator tank can be monitored to tell you how many more hours the generator will run before refueling is required.
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Generator Status - Monitor loss of grid power, generator running, and transfer switch
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Environmental - High and low temperatures of the building can be monitored to prevent damage from the failure of an air conditioner or a heating unit.
Customer testimonials
Eric Peterson
MillerCo Inc.
We recently did our first RMS 703C install. At first I was a little intimidated because it seemed like a lot of small details. I took the techsupport route to walk us through the install. Our support help came from Gil who was very patient at the very late hour in which the install took place. We made a couple of small mistakes but he never got half as frustrated as I did “LOL”. All in all, the install was a piece of cake. It was so easy that the next day we did another install perfectly without any tech support. We now have a better understanding of how the RMS monitoring works. I think this is a great way for tower companies to monitor their sites without having to provide employees, and a worksite for a N.O.C.
Mark N.
L & M Solutions
L & M Solutions has been working with RMS for a long time. We have installed many monitoring devices, and I can tell you "hands down" that the RMS monitor is the best. It is very easy to install, very durable and reliable, and provides a simple solution for those wishing to monitor their tower sites. It also gives the technician real time information that will help him troubleshoot a problem. The customer service received from RMS is always top notch as well. We always recommend RMS when we are asked about a monitoring company.